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FAQ

Question: What is the significance of Vermeil jewelry?

Answer: Vermeil jewelry occupies a distinct niche between fashion and fine jewelry. It represents an affordable yet elegant option, ideal for those seeking quality without the high price tag. Crafted meticulously with 14k Gold, 925 sterling silver, and adorned with semi-precious and precious gemstones such as cubic zirconias, opal, turquoise, and freshwater pearls, Vermeil jewelry emulates the sophistication of fine jewelry. SKN's Vermeil collection adheres to industry standards, ensuring durability and longevity with proper care.

Question: How does SKN jewelry differ from competitors?

Answer: SKN stands apart by offering Vermeil quality at a remarkably accessible price point. Unlike other retailers, we prioritize natural metals like silver and 14k gold, avoiding toxic materials such as lead, nickel, or brass which can trigger skin irritations. Employing a special e-coating process, each piece is fortified against tarnishing and water damage, ensuring both hypoallergenic and long-lasting wear.

Question: Do you provide warranties for your products?

Answer: Absolutely, we offer a complimentary two-year warranty on all fine jewelry purchases. Should your item incur damage or lose a stone within this period, we undertake repairs free of charge, ensuring continued satisfaction with your purchase.

Question: Is there a loyalty program available?

Answer: Yes, we do offer a loyalty program. Simply sign up and create an account to start accruing points immediately, unlocking exclusive benefits and rewards with every purchase.

Question: What is your return policy?

Answer: We understand that sometimes purchases may not meet expectations. Eligible items can be returned within 14 days, provided they are in new condition. Simply log into your account to request a return, and upon approval, a complimentary return label will be issued. Please note that sale items and custom designs are final sale.

 

Question: How does SKN prioritize sustainability?

Answer: Sustainability is integral to our practices. We produce Vermeil pieces in small batches to minimize waste, while our Fine Jewelry is meticulously crafted to order using recycled gold and is made to order.

 

Question: What are your processing and shipping times?

Answer: Vermeil orders with express shipping are usually sent out on the same day. For all other orders, the shipping time is typically 1-3 days. We offer a selection of in-stock fine jewelry that is readily available for shipping. However, any made-to-order piece will take approximately 6 weeks to ship.

 

Question: What payment methods do you accept?

Answer: Our payment options are designed to cater to your convenience. We accept all major credit cards, Paypal, and Google Pay, as well as offer interest-free installment plans through Shop Pay/Affirm and Afterpay.

 

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